Switchit will not install/update on Android device

If you are experiencing issues installing or updating Switchit on an Android device, please follow the instructions below to fix the issue:
 
Step 1: Clear the cache & data of the Play Store

This gives the app a fresh start and can help fix issues. 

  1. Open your device's Settings app Settings.
  2. Tap Apps & notifications and then See all apps.
  3. Scroll down and tap Google Play Store Google Play.
  4. Tap Storage and then Clear Cache.
  5. Next, tap Clear data.
  6. Re-open the Play Store & try your download again. 

Step 2: Restart your device

If you still can’t download after you clear the cache & data of the Play Store, restart your device. 

  1. Press and hold the Power button until the menu pops up.
  2. Tap Power off or Restart if that is an option.
  3. If needed, press and hold the Power button until your device turns on again
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