If the app kicks you out or collapses when you attempt to use it, please uninstall Switchit from your mobile device > go to the Apple store and re-install the app. There was a bug in version 1.3.1. The bug was fixed in system update 1.3.2 and was uploaded to the Apple App Store 2/1/2016. If the problem persists, contact us at email@example.com. We are dedicated to offering you amazing support and we're happy to help.